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Privacy Policy

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PRIVACY STATEMENTS  

Toyota Lanka (Private) Limited with its registered office at 337, Negombo Road, Wattala (hereinafter referred to as TLPL) has created this privacy statement to outline TLPLs web visitors how TLPL collect, use, maintain, and disclose information collected from Users of this WebsiteTLPL is committed to being responsible custodians of the information Users’ provide TLPL and the information TLPL collect in the course of operating TLPL’s business. TLPL have structured the website so that, in general, a User can visit TLPL on the web without identifying or revealing any personal information. Should TLPL ask Users to provide certain information or once User choose to provide TLPL with any information by which User can be identified, then User can be assured that it will only be used in accordance with this privacy statement. 

This Privacy Policy provides an explanation as to what happens to any personal data that Users provide to TLPL, or that TLPL collect from Users 

This policy is effective from June 2019 

Personal Information Collected 

TLPL may collect personally identifiable information (including demographic and biographic information, business affiliations, financial information, and survey responses) from Users in a variety of ways, including through online forms for ordering products and services, and other instances where Users are invited to volunteer such information. Information gathered from the Website may be combined and stored in a single central source. 

Other Information Collected 

TLPL may also collect information about how Users use TLPL’s Website, for example, by tracking the number of unique views received by the pages of the Website, the domains from which Users originate, and Users’ IP addresses. TLPL may use “cookies” to track how Users use TLPL’s Website.  

Use of Information 

Any of the information TLPL collect from Users may be used in one of the following ways: 

  • To personalize User experience  User’s information helps TLPL to better respond to User’s individual needs 
  • To improve TLPL’s website – TLPL continually strive to improve TLPL’s website offerings based on the information and feedback TLPL receive from Users 
  • To improve customer service – Users information helps TLPL to more effectively respond to Users’ customer service requests, support needs, including for the planning of technical services 
  • To administer a contest, promotion, survey or other site feature 
  • For TLPL‘s business and administration purposes, including data analysis; submitting invoices; detecting, preventing, and responding to actual or potential fraud, illegal activities, or intellectual property infringement 
  • To research regarding the effectiveness of the Website and the marketing, advertising and sales efforts 
  • To contact Users regarding TLPL’s products, services and other information or materials that may interest you 
  • For TLPL‘s contract management purposes, including maintaining customer and business partner relationship management databases 
  • To operate, troubleshoot, and improve our website and services 

The email address a User provide may be used to send information, respond to inquiries, and/or other requests or questions. 

Protection and Storage of Information 

TLPL is committed to ensuring that User information is secure. In order to prevent unauthorized access or disclosure TLPL has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that TLPL collect. However, no information system can be 100% secure. So, TLPL cannot guarantee the absolute security of User personal data. Moreover, TLPL is not responsible for the security of information User transmit to TLPL over networks that TLPL does not control, including the Internet and wireless networks. 

TLPL retains the information TLPL collects as reasonably necessary and only for as long as required to fulfill the purposes for which TLPL collects the information and to comply with TLPL’s legal obligations. 

Use of Cookies 

Cookies are small files that a site or its service provider transfers to User’s computer hard drive through User’s Web browser (if User allow) that enables the sites or service providers systems to recognize User’s browser and capture and remember certain information.  

TLPL use cookies to understand and save User preferences for future visits and compile aggregate data about site traffic and site interaction so that TLPL can offer better site experiences and tools in the future. TLPL may contract with third-party service providers to assist TLPL in better understanding TLPL’s web site visitors. These service providers are not permitted to use the information collected on TLPL’s behalf except to help TLPL conduct and improve TLPL’s business.  

If User prefer, User can choose to have User’s computer warn each time a cookie is being sent, or User can choose to turn off all cookies via User’s browser settings. Like most websites, if User turn cookies off, some of TLPL’s services may not function properly. However, User can still place orders by contacting customer service. 

Disclosure of Information 

TLPL do not sell, trade, or otherwise transfer to outside parties User’s reasonably identifiable personal information. This does not include trusted affiliates, independent contractors, and business partners who assist TLPL in operating TLPL’s website, conducting TLPL’s business, or servicing Users, so long as those parties agree to keep this information confidential.  

TLPL also reserves the right to disclose information if: (1) the disclosure is necessary or useful to TLPL’s provision of services; (2) TLPL believe in good faith the disclosure is required by law (such as a search warrant, subpoena or court order); (3) TLPL believe in good faith the disclosure is necessary to protect our rights, interests, or property; or (4) TLPL is acting in good faith to protect an individual’s personal safety. 

However, non-personally identifiable web site visitor information may be provided to other parties for marketing, advertising, or other uses. 

Accuracy of Information 

While, it is the intention of TLPL to provide as accurate pricing and vehicle information as possible, it is the buyers sole responsibility to verify any and all information posted on this website. TLPL may use tools and features, such as a VIN decoder or data feeds to determine vehicle information in the posting process. In some cases, the VIN decoder or data feed returns information that is not 100% accurate, therefore all information should be validated by communicating directly with our staff about any of our vehicles listed on this website. Furthermore, many vehicles may have pricing changes that have not yet been updated on this website and or changes in vehicle options, furthermore stating that any and all information posted on this website needs to be 100% verified at the sole discretion of the buyer before committing to any such purchase. 

UNDER NO CIRCUMSTANCES SHALL TOYOTA LANKA (PRIVATE) LIMITED OR OUR WEBSITE PROVIDER OR ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR ANY OTHER DAMAGES WHATSOEVER THAT MAY RESULT FROM THE USE OF OR THE INABILITY TO USE THIS WEBSITE, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DETERIORATION OR CORRUPTION OF FILES, DELETION OR CORRUPTION OF EMAIL, ERRORS, LOSS OF DATA, LOSS OF PROFITS, DEFECTS, VIRUSES, AND/OR DELAYS. 

Online Privacy Policy Only 

This online privacy policy applies only to information collected through TLPL’s website and not to information collected offline. 

Updating Your Information 

It is important that TLPL keep the most accurate, up-to-date information about Users in our records. Therefore, if User believe that TLPL’s records contain information that needs to be updated, User can email TLPL at [email protected] to correct or update User contact information. 

Your Consent 

By using TLPL site, User consent to TLPL’s online privacy policy. 

Changes to Our Privacy Policy 

TLPL reserves the right to periodically revise this policy. TLPL may, at its sole discretion, provide notice of any such policy change on the homepage, but such notice may only be posted for a limited time. Users are responsible for checking TLPL Privacy Policy regularly to see if we have made any modifications. 

Right to Complain and Questions 

If Users have any concerns about the way TLPL is handling User information or have questions concerning this Privacy Policy, they may direct an email to; [email protected] 

 

Copyrights 

The text, images, graphics, sound files, animation files, video files, and their arrangement on the TLPL website are all subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. 

Trademarks 

Unless otherwise indicated, all trademarks on this website are subject to trademark rights of Toyota Motor Corporation of Japan and Toyota Tsusho Corporation of Japan, including marks, model names, logos, and emblems. 

Licenses 

Toyota Lanka (Private) Limited has sought to achieve an innovative and informative website. However, Users also need to understand that Toyota Lanka (Private) Limited must protect intellectual property, including patents, trademarks, and copyrights on behalf of Toyota Motor Corporation of Japan and Toyota Tsusho Corporation of Japan as its Subsidiary. Accordingly, please appreciate that no license to use the intellectual property of Toyota Motor Corporation of Japan and Toyota Tsusho Corporation of Japan or the intellectual property of third parties has been granted by this website.