As the sole authorized distributor for Toyota and HINO in Sri Lanka, Toyota Lanka was delighted to welcome Mr. Nozomu Harada, Chief Total Support Officer, and Mr. Tsukasa Musashi, General Manager – Service Operation, of Hino Motors Limited during their visit to Sri Lanka.
The visit provided a valuable opportunity to exchange insights, strengthen collaboration and reinforce our shared commitment to operational excellence, customer-focused service, and reliable logistics solutions. A key focus of the visit was to gain a deeper understanding of Toyota Lanka’s HINO sales and service operations through firsthand observation and engagement with our teams.
The delegation visited the HINO Showroom and Service Centre, as well as Toyota Lanka’s CPD Fulfilment Centre in Mahara. They also met with some of our long-standing HINO fleet customers to gain insights into their experiences and business requirements. The visit reflected our commitment to the Toyota LIFE philosophy of Loyalty, Integrity, Fairness and Ethics, which guides us in building trusted relationships with our customers, working with integrity across our operations and delivering fair and ethical service.
These values continue to shape our efforts to strengthen HINO sales and after sales support while creating lasting value for our customers. We were privileged to showcase Toyota Lanka’s progress, capabilities, and ongoing efforts to enhance the customer experience while continuing to strengthen our partnership with Hino Motors Limited.